Daniel Goleman is usually attributed as the International Guru on Emotional Intelligence
Make this blog a start of your journey into understanding how u can apply EQ knowledge to your day to day life.
7 Practical Ways To Increase Your Emotional Intelligence And Mental Dexterity
The past 3 days were spent conducting the highly intensive training on “Emotional Intelligence at Work”. As the training is customized for a major government institution, I highlighted specific examples where the participants could display Emotional Intelligence (EI) for themselves as well as in their daily dealings with their bosses, colleagues and customers (BCC). Through the sharing and discussions, I was extremely pleased to know that the participants found even more ways to apply emotional intelligence beyond what was taught. Now that’s empowerment for them!
Leading on, here are some of the practical things you can do to raise your Emotional Intelligence as well as the agility of your mind:
1. Appreciating others for the effort done in the projects, regardless of the extent of the success.
2. Have daily greetings to your fellow colleagues, and mean what you say.
3. Think positively empowering thoughts and be solution-oriented to maintain your mental health.
4. Harness the quick learning from every task for future improvements.
5. Reflect on your own behavior and the outcome of your action.
6. Work on mending the differences with others instead of harboring animosity.
7. Give yourself a reason to arrive at work with enthusiastic energy each day.
=============================
What Is Emotional Intelligence And Why You Must Maintain It
By Greg Frost
Emotional intelligence is a term that refers to the ability an individual possesses when it comes to perceiving, evaluating as well as controlling their emotions. It tends to be innate, meaning every individual is born with it. Through studies, it is thought that with certain tips on enhancing your mind power, an individual can master the art of learning and also strengthening their emotional intelligence.
There are several things that constitute the broad spectrum of emotional intelligence. When you set out to find out what it is, there are a few things that you will discover.
Emotional intelligence can be used for a number of things. Mastering it can better so many facets of an individual's life. When you have mastery of it, one tends to become more self aware. This self awareness also translates into better self management. The key to becoming more connected with your emotions is to ensure that whatever you are feeling, you name it appropriately. This means if you are angry, do not mistake it for sadness. Accurately identify the emotion. You should then go ahead to attribute that particular emotion with the source that caused it. This is to ensure that you do not take out your emotions on the wrong sources. The next thing would be to curb yourself from acting out because of your emotions. This helps you in fostering emotional maturity. It also enables you to identify both your strengths and your weaknesses when it comes to your emotional intelligence.
Another thing that you would have to keep in mind when you are trying to understand what emotional intelligence is, would be figuring out what causes emotions in the first place. Understanding all the psychological factors that come in to play when your emotions are being formed are one way of enabling yourself to learn how to exploit those very emotions to work towards your personal development.
Managing your motions as well as your behavior in a better manner is also key in learning about emotional intelligence. This will involve improving how you self regulate yourself. You would also have to learn how to manage your frustrations in smarter ways as this would be the one of the ways emotional intelligence would help you to reach the goals you have set for yourself.
Interacting better with people also helps an individual in enhancing their emotional intelligence. The stronger it is, the easier you find relating to other people. It not only makes an individual more empathetic but you also start identifying better with people. One way you can try and improve it when it comes to interactions with other people is by trying to become a better listener. This enables you to connect with the emotions that they are feeling and in turn you are better equipped at reacting to them in the appropriate manner. Having a better understanding of what is emotional intelligence will have an overall positive effect on your life.
Article Source: http://EzineArticles.com/6309634
=======================================================
1. Med Educ. 2011 Aug;45(8):835-842. doi: 10.1111/j.1365-2923.2011.03985.x.
Associations between emotional intelligence and doctor burnout, job satisfaction
and patient satisfaction.
Weng HC, Hung CM, Liu YT, Cheng YJ, Yen CY, Chang CC, Huang CK.
The occupational health literature Medical Education 2011: 45: 835-842 CONTEXT
has long been dominated by stress-related topics. A more contemporary perspective
suggests using a positive approach in the form of a health model focused on what
is right with people, such as feelings of well-being and satisfaction.
Using a positive perspective and multi-source data collection, this OBJECTIVES
study investigated the inter-relationships among emotional intelligence (EI),
In this patient satisfaction, doctor burnout and job satisfaction. METHODS
observational study, 110 internists and 2872 out-patients were surveyed in
Higher self-rated EI was significantly face-to-face interviews. RESULTS
associated with less burnout (p< 0.001) and higher job satisfaction (p <0.001).
Higher patient satisfaction was correlated with less burnout (p<0.01). Less
burnout was found to be associated with higher job satisfaction (p<0.001).
This study identified EI as a factor in understanding doctors' CONCLUSIONS
work-related issues. Given the multi-dimensional nature of EI, refinement of the
definition of EI and the construct validity of EI as rated by others require
further examination.
PMID: 21752080 [PubMed - as supplied by publisher]
2. Dent Update. 2011 May;38(4):279-81.
The 'secret' of success. Part 3. Busby M.
Practice success is defined across the four 'dimensions' of oral health, patient
satisfaction, job satisfaction and financial profit. It is suggested that the
'secret' of success in dental practice is to make patient (customer) satisfaction
the primary focus. Not a very earth shattering or surprising 'secret' perhaps!
This is hardly a new idea, and not a concept restricted to dental practice. This
principle applies to all businesses. This series of articles reviews evidence
from across a broad spectrum of publications: from populist business publications
through to refereed scientific papers, this 'secret' seems to be confirmed. The
evidence for which aspects of our service are most important in achieving patient
satisfaction (and therefore success) is explored. Clinical Relevance: Good oral
health outcomes for patients are defined as the primary purpose of dental
practice and, therefore, an essential dimension of success. The link between
positive patient perceptions of general care and his/her own oral health to
practice success is explored.
PMID: 21714409 [PubMed - indexed for MEDLINE]
3. J Allied Health. 2011 Summer;40(2):96-102.
Examining change in emotional-social intelligence, caring, and leadership in
health professions students.
Larin HM, Benson G, Martin L, Wessel J, Williams R, Ploeg J.
PURPOSE: To describe and compare the development of emotional-social intelligence
(ESI), caring, and leadership of nursing and physical therapy students from the
beginning of their professional education until after their first clinical
experiences.
METHODS: At the beginning of their first professional year, 73 nursing students
and 60 physical therapy students completed three self-report questionnaires: the
BarOn Emotional Quotient Inventory Short (EQ-i:S) for ESI, the Caring Ability
Inventory, and the Self-Assessment Leadership Instrument (SALI). For each
instrument, higher scores represent higher levels of ESI, caring, or leadership,
respectively. The students completed the questionnaires again after finishing
their first clinical experiences.
RESULTS: A two-way ANOVA with repeated measures (group vs time) revealed a
significant interaction for the total score of the EQ-i:S. At both time periods,
scores on the SALI were lower for the nursing students compared to the physical
therapy students. There were no other significant time or group effects.
CONCLUSION: Nursing and physical therapy students had little change in ESI,
leadership, and caring between the start of their academic programs and
completion of their first clinical affiliations.
PMID: 21695370 [PubMed - in process]
4. Nurs Times. 2011 May 17-30;107(19-20):12-4. Compassion: what history teaches us. Bradshaw A.
Although the government and nursing bodies agree that patients have a right to be
treated with compassion, reports such as the Health Service Ombudsman's Care and
Compassion? Have criticised the NHS, and nurses in particular, for lacking this
quality. This article considers how compassion has been characterised by nurse
writers and educators throughout the profession's history and considers what
lessons can be learnt by the profession today.
PMID: 21675606 [PubMed - indexed for MEDLINE]
5. J Am Psychiatr Nurses Assoc. 2011 May;17(3):237-45.
Major depressive disorder in persons exposed to trauma: relationship between
emotional intelligence and social support.
Kwako LE, Szanton SJ, Saligan LN, Gill JM.
BACKGROUND: Traumatic events are often linked to the onset of major depressive
disorder (MDD) and for the increase of nonremittance of symptoms; however,
psychological factors that contribute to the relationship between trauma and
chronic depression are not well defined.
OBJECTIVE: The objective of this study is to determine if emotional intelligence
(EI) and social support differ in traumatized depressed patients when compared
with controls.
METHOD: The present study examines two psychosocial factors that may contribute
to this link: EI and social support. Participants who experienced a trauma and
had current MDD (n = 38) were compared with nontraumatized healthy controls ( n =
40).
RESULTS: Traumatized depressed participants exhibited lower total EI, because of
reductions in strategic EI ability, as well as lower levels of social support
compared with the control group.
CONCLUSIONS: EI and social support were significantly correlated. These findings
suggest that EI may be a novel target for intervention to prevent and treat MDD.
PMID: 21653496 [PubMed - in process]
Med Educ. 2008 Jul;42(7):703-11.
-----------------------------------------------------------------------------------------------
Doctors' emotional intelligence and the patient-doctor relationship.
Weng HC, Chen HC, Chen HJ, Lu K, Hung SY.
CONTEXT:
Current studies have found limited evidence for an association between doctor emotional intelligence (EI) and the patient-doctor relationship (PDR). This study explored the associations among doctor EI, patient trust and the PDR using multi-source and multi-level approaches.
METHODS:
A total of 994 outpatients and 39 doctors representing 11 specialties were surveyed.
RESULTS:
Doctors' self-rated EI was not significantly correlated with any variables rated by the patients. The nurse-rated PDR and the EI score for the doctor were positively associated with patient trust at a significant level.
CONCLUSIONS:
Multi-sources for assessment of doctor EI may be more objective and predictive than doctor self-ratings in ascertaining the associations among patient trust, the PDR, and patient satisfaction. Emotional intelligence coaching for doctors and interdisciplinary collaboration among clinicians are needed to optimise the efficient and therapeutic function of the PDR for patients.
The basic concepts of emotional intelligence must taught to all the post graduates to become better human beings and excellent doctors.
ReplyDelete